Shipping + Returns
Gigi Goods & Co currently is only shipping within new zealand. We would love to ship worldwide, but for the immediate future it is just local. If you are overseas and you really REEEEALLY want to purchase something from us, get in touch at email@example.com and we will of course see what we can do.
If a product you order goes missing in the mail on its way to you or you find it arrives damaged, due to only stocking 1 or 2 of most items, it is likely that we will only be able to send you a refund rather than replace the item. Products that this does not apply to are the Print By George artworks. There are certain products that we do have more than 1 or 2 in stock, but we will be able to let you know stock levels once we speak to you.
All orders are shipped within the week, so it should be with you within a few days of receiving your email saying your order has been shipped.
Standard shipping is $7 and an extra fee of $3 is charged if the item is heavier.
New Zealand rural delivery addresses may find their items take extra time to reach you. The cost of rural delivery is $10-$15 dependent of the weight of item shipped. We check all addresses prior to products being dispatched to make sure of rural addresses. If you haven't ticked the correct box for shipping, we will be in touch with you to arrange the correct payment in order to get your parcel to you as soon as possible.
For any returns, please get in touch with me directly on firstname.lastname@example.org to sort this out. Please be in touch within 7 working days if you are wanting to return and refund an item. After this 7 days unfortunately we cannot reverse the transaction.